Training and customising a robot
Four levels of customising an AI robot
From changing a logo to training a dedicated model — four levels with very different costs and outcomes.
Training and customising a robot
Teaching a robot your content, your voice and your task without building it from scratch.
Training and customising a robot
Training and customising a robot
Building a knowledge base that answers correctly
The quality of a robot's answers depends almost entirely on how the documents fed into it are organised.
Training and customising a robot
Language and speech in real environments
Speech recognition works well in a quiet office and much less well in a busy lobby. Designing around that is the practical skill.
Training and customising a robot
Teaching a robot by demonstration
A fast-moving research direction: instead of programming, you show the robot and it learns. Where this actually stands.
Training and customising a robot
Controlling risk when a robot talks to customers
A robot being fluently wrong is a genuine risk, and there are specific measures that control it.
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